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My former HVAC technician never flushed my condensate line

This is an important procedure that needs to be done whenever the HVAC system is serviced by a professional.

I hate it when you get shafted by bad tradespeople and home contractors. My electrician told me that he inspected all of the power outlets in the house and that they were all working fine. After he left, I discovered that five of the outlets only had one of the two ports working. When I called him back to get an explanation, he didn’t answer and never returned my calls. I left him a bad review on Google, but within days his website had been taken down and he was no longer available for contact on any social media pages. I had been swindled by a charlatan who was just scamming me for my money. When I needed HVAC service and repair, I was worried about running into a similar situation. My previous heating and cooling technician kept forgetting to flush my condensate line, and it caused a leak and water damage in our house as a result. This is an important procedure that needs to be done whenever the HVAC system is serviced by a professional. When I asked my new heating and cooling technician if his company bothered to clear condensate lines, he gave me a puzzled look. He told me that it was standard practice to clean out the condensate line each time the entire system is serviced. He couldn’t believe it when I relayed to him my recent story. He told me I should go after the company, but I don’t know what my legal options are for a situation like this one, regardless of whether or not it ended up in mediation or went straight to court.
Cooling and heating company